PLANNED PRECISELY - Baby Journal (My First Year) – Woodland Creatures

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your product must be in the same condition that you received it, unopened, undamaged and unused.

To start a return, you can contact us at info@momilicious.co.za

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how the collection will be arranged.

Unfortunately, we cannot accept returns on items with more than a 50% discount, or gift cards.

You can always contact us for any return question at info@momilicious.co.za

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please send us a mail at info@momilicious.co.za explaining your concern, a photo of the damaged products MUST be included.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.